Informing Patients About Telemedicine Services

Before receiving telemedicine services, the patient must be informed about the following:

• The identity and expertise of the healthcare professional providing the service.

• That telemedicine services are not equivalent to in-person healthcare services.

• Potential differences in practical treatments.

• The importance of not interrupting any ongoing treatment.

• The need to contact the nearest emergency department in case of urgent medical situations.

• The cost, scope, and insurance coverage of the service.

• That audio or video recording is prohibited (unless with consent), but records will be maintained in compliance with personal data protection regulations.

• The possibility of requiring camera/microphone access for the service.

• That the service may not start or may be interrupted due to technical issues.

• That the service can be terminated at any time for medical or legal reasons.

• The healthcare professional's responsibility to ensure the security of the IT systems, usernames, and passwords used.

• The scope and potential outcomes of the service.

  
  

The information must be provided in simple language that the patient can understand.

General rules regarding the obligation to inform must also be followed.

This information is a summary about informing patients about telemedicine services. For further information, please seek legal advice.